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Booking & Cancellation Policy

Bookings

 

Please note, we respectfully require your table back by the time indicated on the reservation form. The reservation form allows you to book directly into our restaurant for tables up to 6 people. If you require a larger booking contact us directly on 0131 466 4726 during our opening hours or email us at info@monorestaurant.co.uk.

Service Charge 

A 12.5% service charge will be added to all tables including tasting and group bookings.  The discretionary service charge only applies to a la carte tables of up to 5.  

Deposits 

 

Please be aware we are now taking deposits from tables over 5 people, and all tables over the festive period. 

Confirmation Policy

By making a reservation at Mono you agree to confirm your booking by telephone or email 24 hours or more prior to arriving. Our reservations team reserves the right to cancel your booking if they are unable to contact you on the day of the reservation. You will be sent an email requesting confirmation of your reservation, and should follow the link provided in the email.

 

We require a minimum of 48 hours notice to amend, or cancel a reservation and this must be done via email to maintain a record and time stamp! 

Amendments 

You can amend your booking by contacting us on 0131 466 4726 or by email at info@monorestaurant.co.uk. Small amendments can be made after the booking is confirmed, however additional space is not guaranteed. Mono is an independent restaurant and our business relies heavily on reservations being honoured and/or sufficient notice being given of any changes to the booking.

Securing your booking

For all reservations, we will require credit/debit card details to secure your booking.

Tables are allocated on the day by the restaurant team and although we will do everything we can to allocate a table in your preferred area of the dining room, we cannot always guarantee this.

Please contact us should you be delayed, as late arrivals can disrupt service. Should you not arrive within 15 minutes of your booking time, the table may be released without further notice and no show fee charged.

 

Cancellation Policy

Mono reserves the right to charge any guest cancelling within 48 hours, or any guest who fails to show for their reservation. 

 

£40 per person in respect of an a la carte dinner reservation 

£40 per person in respect of a tasting menu reservation, £60 if with wine pairing or full price within 24 hours

 

Charges will be taken from the credit card provided at the time of booking without further notice.. 

Mono reserves the right to adjust or change our menus and pricing without notice. Mono will not accept any responsibility for any loss or damage to personal belongings.

Mono reserve the right to amend any of these terms and conditions without notice.

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